Privacy Policy

1. Who We Are

Sheila Harris Realty (“we,” “us,” or “our”) is a licensed real estate brokerage operating in Missouri and Illinois. Our contact information is:

• Business: Sheila Harris Realty
• Email: support@SheilaHarrisRealty.com
• Service Area: Missouri & Madison County, Illinois
• Website: sheilaharrisrealty.com

2. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our website.

Information You Provide

• Contact information — name, email address, phone number
• Real estate inquiry details — property interests, buying/selling goals, timeline, budget
• Communication records — messages sent through our contact forms or directly to us
• Consent records — your opt-in consents for SMS, email, and phone communications

Information Collected Automatically

• IP address and general location data
• Browser type and version, operating system
• Pages visited, time spent on site, referring URLs
• Cookie and tracking data (see Section 7)

3. How We Use Your Information

We use the information we collect to:

• Respond to your real estate inquiries and deliver requested resources (guides, checklists, etc.)
• Communicate with you via SMS, email, or phone based on your consent preferences
• Send market updates, property listings, and real estate tips relevant to your interests
• Schedule consultations and follow up on your real estate journey
• Improve our website and marketing based on usage patterns
• Comply with legal obligations and maintain business records

We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information with trusted third-party service providers who assist in operating our business, including:

• CRM and marketing platforms (e.g., GoHighLevel) to manage client relationships and communications
• Email service providers to deliver newsletters and correspondence
• SMS platforms to send text message communications you have consented to receive
• Analytics providers to understand website performance

All third parties are contractually required to protect your data and use it only for the services they provide to us. We do not share your information with unrelated parties.

5. SMS Communications

If you have opted in to receive SMS messages from Sheila Harris Realty, please note:

• You may receive approximately 2–6 text messages per month
• Message and data rates may apply depending on your mobile carrier
• You may opt out at any time by replying STOP to any message
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages
• SMS consent is not required to purchase any service

For full details see our SMS Policy.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically for a period of 3–7 years following the conclusion of our business relationship. You may request deletion of your data at any time by contacting us.

7. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and support marketing activities. You may control cookie preferences through your browser settings. Note that disabling cookies may affect some site functionality.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate or incomplete data
• Deletion — request that we delete your personal data
• Opt-out — opt out of marketing communications at any time
• Portability — request your data in a portable format

To exercise any of these rights, contact us at support@SheilaHarrisRealty.com. We will respond within 30 days.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.

10. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us: